Mobile Content Delivery – When You Need Specialized Tools to Supplement Your Web Publishing Platform

Do I need a specialized mobile delivery tool or not?  This is something almost all customers who already use an incumbent web publishing platform — e.g., WCXM or portal software — ask us. Of course, product vendors also try to push various offerings, but that’s another matter.

The main argument for staying with your incumbent digital publishing tool is that it already separates raw c…

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Post abstract cross-posted from Real Story Group.

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To Portalize or Not?

I continue to be amazed at the frequency of how often this question comes up:
"Should we use a Portal platform to build out our Intranet / Customer Extranet / [Fill in your scenario], or not?"
The key reason why this keeps coming up is that there is a considerable overlap between Portal tools and Web Content and Experience Management (WCXM) tools. Often, there are three options that you…

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Post abstract cross-posted from Real Story Group.

Selecting a cloud file sharing vendor without IT participation is never a good idea

Many cloud-based services, including file-sharing platforms, allow business units to provision an accounts themselves and get started right away. This gives a impression that IT involvement is not required, and some vendors even encourage you to bypass your enterprise technology teams.

This approach can suffice initially, but with time, various problems typically emerge. Some potentially serious…

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Post abstract cross-posted from Real Story Group.

Using mobile apps from incumbent vendors Vs. Developing your own

Organizations seeking to enable employees to access enterprise applications (HR, Intranet, Collaboration, ERP, etc.) via mobile devices must grapple with two broad alternatives:

Deploy the mobile apps provided by vendors of your applications

OR

Do you develop your own applications

The first alternative really seems like a obvious choice in many scenarios. Almost every vendor in each of…

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Post abstract cross-posted from Real Story Group.

Little Fish Eats Big – SkyDox acquires Workshare

Last week, UK based provider of cloud-based file sharing and collaboration solutions SkyDox acquired Workshare and also raised £20m in investment.
SkyDox is a rather small company with 22 employees. It offers some nice file sharing and collaboration capabilities including the ability of co-browsing files and presentations. This allows you to simultaneously view and comment on same files alon…

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Post abstract cross-posted from Real Story Group.

What’s the value-add of Social Media Monitoring and Intelligence tools?

Most organizations, including large corporations and government bodies, struggle to keep up with what’s being talked about them on social media. Many of them still use very basic mechanisms like search-based alerts or in some cases just basic twitter clients to monitor various sources.
Now while we always maintain that a technology is just an enabler and no guarantee of success, the fact is that t…

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Post abstract cross-posted from Real Story Group.

Facebook goes native for iPhone and iPad – Should you?

Last week, Facebook announced a new application for iPhone and iPad devices that runs on Apple’s iOS mobile operating system. This application is a native app — meaning it’s written using Apple’s proprietary technologies and you must download it from Apple’s App Store.
This represents an about-face.  Faceboook has traditionally touted HTML5 and mobile web, and their original application was…

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Post abstract cross-posted from Real Story Group.