Nice trends from a technology perspective.

What is your take on how businesses are using CM & Portal technologies? Any trends you see there, any innovative applications these are being put to etc – that’d be interesting to see.

I have a suspicion that most of the newer technologies are in the honeymoon period and there is a lot of feel good factor but beyond that do you see any examples of success like – any companies coming out and saying “we used the new collaboration tools and have been able to reduce our training budgets by 5% or increased the training effectiveness, as measured by x, to y%, or “we increased our recruitment conversion by z% because of our outreach efforts through blogs” etc

My prediction is that we’ll require hard evidence in 2008 that the newer technologies are delivering on the potential and promise.

Best,
Kashyap